Important Notes:
- User permissions should be in place to initiate payments. If not, contact your Corporate Administrator and follow the guidance in the following guide: How to Enable Mobile App Access for Corporate Users?
- Biometric authentication must be enabled to initiate transactions. If not, please enable biometrics by following these steps: from the Main Menu > More > Settings > Enable Biometrics
- You will be able to pay beneficiaries that are already setup on your iBusiness Profile or alternatively you can pay new beneficiaries by inputting the required details.
Step 1: Initiating Payments
- Login to the iBusiness Mobile App
- Select "Fund Transfers" from the Quick Links menu from the dashboard OR "Payments" from the bottom of the screen
- Select the type of transfer you want to execute, the options are as below:
- Within your Accounts - within your CBD Accounts
- Within the Bank - to another CBD Account
- Within UAE - Local Bank Transfer within the UAE
- International - International Bank Transfer outside of the UAE
- Cash Online Account - Top-Up your Cash Online Account
- To a Credit Card - to pay a UAE Credit Card
- To FS Account - to a CBD FS Account
- Alternatively, you can select to pay one of your Favourite Beneficiaries
Step 2: Making the Payment
- Enter the transaction details on the initiation screen:
- Select Debit Account
- Select an existing Beneficiary from the list
- For a new Beneficiary, enable "Adhoc Beneficiary" and enter the details
- Enter the Transfer Amount
- Enter the Purpose of Payment
- Charge Account
- Charge Method
- Payment Date
- Fill out the Reference Number and Remarks (optional fields)
- Confirm transaction details. For adjustments, use “Edit” button on the top right
- Authenticate using biometrics
- Finally, you will receive an acknowledgment that your transfer has been submitted, along with the payment reference number
