How to Register a Beneficiary for Cardless Cash Withdrawal in Next Gen CIB? Print

This guide provides step-by-step instructions to register a beneficiary for cardless cash withdrawal in Next Gen CIB using the iBusiness platform.

Step 1: Access Beneficiary Creation

1. Log in to iBusiness
2. Navigate to: Payments & Transfers  ➜ Beneficiary
3. Click Create Beneficiary

Step 2: Select Beneficiary Type

• Select Single Transfer
• Choose Cardless Cash Withdrawal Beneficiary

Step 3: Enter Beneficiary Details

1. Fill in all required beneficiary information
2. Ensure accuracy of: 
   • Beneficiary name
   • Identification details
   • Contact information

Step 4: Review and Submit

1. Review all entered details carefully
2. Verify that all information is accurate
3. Click Submit

Step 5: Authenticate the Request

Complete authentication using one of the following methods:

• Mobile App Authentication
  • Approve via iBusiness mobile app notification
  • Use biometric or device verification
• Google Authenticator
  • Enter the One-Time Password (OTP)

Step 7: Approval (If Maker–Checker is Enabled)

1. The request is routed to a Checker/Approver
2. The Approver must: Log in to iBusiness
3. Navigate to: Transactions Hub ➜ Pending Your Authorizations
4. Locate the request under: Create Cardless Cash Withdrawal Beneficiary
5. Review and Approve or Reject