Submit a ticket My Tickets
Welcome
Login

How to Delete Your Beneficiary/Beneficiaries in Next Gen CIB? Print

To delete a beneficiary, follow these steps:

 

Step 1: Log in to iBusiness using your user and go to iPay > Beneficiary Management.

 

Step 2: Click on the delete icon 

 

Step 3: User will be redirected to the summary review screen for validation. Then, click “Confirm” 


Step 4: Enter TOTP 


An acknowledgment Screen will appear providing the user with a Reference Number, Date and Time of Transaction Initiation

Step 5: 

  • Post initiating the request, it will move to the checker’s queue for action
  • The Approver should log in to iBusiness and click on the transactions tab and go to pending your Authorization
  • The pending items for the action will be available under transaction type “Delete Beneficiary"
  • Approver can review the details of the request/documents uploaded, and act (Approve/Reject) on the request initiated.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article