How to Edit Your Beneficiary Details in iBusiness Next Gen? Print

This guide provides step-by-step instructions to edit or amend existing beneficiary details in Next Gen CIB using the iBusiness platform.


Step 1: Access Beneficiary Management

Navigation Path

Log in to iBusiness

Navigate to: Payment & Transfers ➜ Beneficiary Management 

Search for Beneficiary

1.    Select the Transaction Type

2.    Click Search to display beneficiaries



You can refine your search using:

•    Beneficiary Nickname

•    Beneficiary Name

•    Beneficiary Account Number

 


Step 2: Select and Edit Beneficiary

1.    Select the required beneficiary

2.    Click the Edit (pencil) icon 

 


Step 3: Modify Beneficiary Details

1.    Update the required fields (e.g., name, account details, bank details)

2.    Ensure all mandatory fields are correctly completed


  

 

Once done, click on Submit


Step 4: Review & Submit

1.    Review all updated beneficiary details

2.    Confirm accuracy

3.    Click Submit

 


Step 5: Authenticate the Request

Complete authentication using one of the following methods:


Mobile App Authentication

•    Approve the request via the iBusiness mobile app notification

•    Use biometric/device verification


Google Authenticator

•    Enter the One-Time Password (OTP)

  


Step 6: Approval Workflow (Maker–Checker)

If Maker–Checker is enabled:

1.    The request is routed to a Checker/Approver

2.    The Approver must:

  • Log in to iBusiness
  • Navigate to: Transactions Hub ➜ Pending Your Authorizations

3.    Locate the transaction under Edit Beneficiary

4.    Review and Approve or Reject the request


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