How to Create a New Standing Order on Next Gen CIB? (International) Print

This guide provides step-by-step instructions for creating an International Standing Order Transfer in Next Gen CIB using the iBusiness platform.

Step 1: Navigate to International Transfers

1. Log in to iBusiness.
2. Navigate to: Payment & Transfers > Transfers > Initiate Transfer

Step 2: Select Transfer Type

1. Select Standing Order 
2. Choose International Transfer as the transfer type.

Step 3: Select or Add Beneficiary

Existing Beneficiary

• Use the search bar to locate an existing beneficiary.

New Beneficiary

• You can manually add a new beneficiary 

Individual beneficiary details

Company beneficiary details

Step 4: Enter transfer details

Complete the required transfer information:

• Debit Account: The bank account from which the money will be deducted for the transfer.
• Charges Account: The account that will be used to pay the transfer fees or bank charges. (can be same account)
• Transfer Amount: The amount of money you want to send to the beneficiary. (Example: AED 5,000.00)
• Currency: The currency in which the transfer will be made. (Example: AED, USD, EUR, GBP).
• Transfer Charges: Indicates who will bear the transfer fees. 
  • OUR: Sender pays all charges
  • BEN:  Beneficiary pays all charges
  • SHA:  Charges are shared between sender and beneficiary
• Customer Reference Number: a unique number assigned to the customer 

Once completed click Continue.    

• Schedule: Set the period of the standing order  (Period, starting date, and ending date)

Step 5: Review and submit

1. Review the details on the Summary screen
2. Accept the Terms & Conditions

Click Submit

Note: The cut-off time for International Payments

To view the cut-off times, click on the link below to see the complete table of cut-off times. Transfers received after cut-off times will be processed on the next business day.

Step 6: Authenticate the transaction

• A notification will be sent to your paired mobile device
• Approve the request to proceed 

Step 7: Approval (if applicable)

• If your organization follows a maker/checker process, the request must be approved
• The approver should: 
  1. Log in to iBusiness
  2. Go to Transactions > Pending Your Authorizations
  3. Locate the request under International Standing Order
  4. Review and Approve or Reject the request.

Helpful Tips

• Double-check beneficiary details and currency before submission to avoid delays
• Ensure sufficient balance is available for recurring transfers
• Submit international standing orders in advance to account for processing times and cut-offs
• Keep the reference number for tracking