How to Get a Rateb Card/NowMoney Card Issued in Next Gen CIB? Print

Use this guide to request issuance of Rateb or NowMoney cards for employees through Next Gen CIB.

Step 1: Access service requests

1. Log in to iBusiness
2. Navigate to:
    Digital Service Hub > Service Request
3. Select:
    Card & Cheque Management > Rateb / iCard / NowMoney
4. Choose:
    Rateb Card Employee Registration

Step 2: Enter company details

1. Select the Charge Account
2. Choose the Account Number linked to the company
3. Select the Company Name
4. Enter the MOL ID (if applicable)

Step 3: Upload employee details

1. Upload the employee file for card issuance
2. Download and use the sample file template available on the screen
3. Ensure all required fields are correctly completed before uploading

Step 4: Submit the request

1. Review all entered details
2. Accept the Terms & Conditions
3. Click Submit

Step 5: Authenticate the request

• You will receive a notification on your paired mobile device
• Approve the request to proceed
• A confirmation screen with a reference number will be displayed

Step 6: Approval (if applicable)

• If your organisation follows a maker/checker process, the request must be approved
• The approver should: 
  1. Log in to iBusiness
  2. Go to Transactions > Pending Your Authorisations
  3. Locate the request under Service Request
  4. Review and Approve or Reject the request