How to Update Your Trade License in Next Gen CIB Print

Use this guide to update your Trade License details in Next Gen CIB.

Step 1: Access service request

1. Log in to iBusiness as a corporate user
2. Navigate to:
    Digital Service Hub > Service Request
3. Select:
    Account Services
4. Choose:
   Trade License Update

Step 2: Enter trade license details

1. Select the expired Trade License from the list
2. Enter the new expiry date
3. Upload a copy of the valid Trade License in: 
   • Attachment 1
   • Attachment 2
4. Click Proceed

Step 3: Submit the request

1. Review the updated details
2. Accept the Terms & Conditions
3. Click Submit

Step 4: Authenticate the request

• You will receive a notification on your paired mobile device
• Approve the request to proceed
• A confirmation screen with a reference number will be displayed

Step 5: Approval (if applicable)

• If your organisation follows a maker/checker process, the request must be approved
• The approver should: 
  1. Log in to iBusiness
  2. Go to Transactions Hub > Pending Your Authorizations
  3. Locate the request under Service Request
  4. Review and Approve or Reject the request

Notes

• Once the request is completed, the trade license will no longer appear in the expired list
• If you do not have access to iBusiness, you can submit your trade license copy at any CBD branch 

Helpful Tips

• Ensure the uploaded document is clear, valid, and up to date
• Double-check the expiry date before submission
• Upload both required attachments to avoid rejection
• Keep the reference number to track your request status